Yes! We offer beginner-friendly kits with essential tools like screwdrivers, pliers, and wrenches, as well as user guides to help you get started. For more advanced users, we also have comprehensive sets with specialized tools.

Our toolkits are designed and quality-checked by Seange, with manufacturing handled by trusted partners worldwide to ensure durability and performance. Specific manufacturing details vary by product—contact us for more information about a particular kit.vivian@seange.com

Yes, most Seange toolkits come with a limited warranty covering manufacturing defects. Warranty periods vary by product，please check the product listing or contact vivian@seange.com for specifics. Misuse or wear-and-tear is not covered.

Simply browse our product catalog, select your toolkit, and click “Add to Cart.” Proceed to checkout, enter your shipping and payment details, and confirm your order. You’ll receive a confirmation email with tracking info once it ships.

We accept major credit/debit cards (Visa, Mastercard, etc.), PayPal, and other secure payment options depending on your region. All transactions are encrypted for your safety.

Absolutely. We use industry-standard SSL encryption to protect your payment information. Seange does not store full credit card details, ensuring your data remains secure.

Shipping costs depend on your location and order size. During checkout, you’ll see a calculated fee based on standard rates. Orders over [insert threshold, e.g., $100] may qualify for free shipping—check our promotions page for current offers.

Delivery times vary by location. Standard shipping within typically takes 3-7 business days. International orders may take 7-14 days. You’ll receive a tracking number once your order ships.

Yes, we ship to many countries. Enter your address at checkout to see if we deliver to your location and to view estimated shipping costs and times.

Inspect your package upon arrival. If it’s damaged, note it on the delivery receipt and contact us within 48 hours at [insert email] with photos of the damage. We’ll arrange a replacement or refund, subject to our return policy.

Yes, unused toolkits in original packaging can be returned within 7 days of receipt for a refund or exchange. Contact us for a return authorization number—return shipping costs are your responsibility unless the item is defective.

If a tool is defective, email us at vivian@seange.com with your order number and a description of the issue within the warranty period. We’ll provide a return authorization and cover shipping costs for verified defects.

Once we receive and inspect your return (typically 5-10 business days), we’ll process your refund within 3-5 business days. It may take additional time to appear on your statement, depending on your bank.

Keep tools dry and clean after use . Store them in the provided case or a dry place.

Yes, most kits include a basic user guide. For detailed instructions or troubleshooting, visit our website’s support section or contact us for assistance.